Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt resulted from identity theft
I.C. System, Inc. Debt collection department,
Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Ohio
-/-/- I received a collection notice from I.C. Systems, Inc. trying to collect a debt from -. The letter was in my name but sent to an address I have never been to or lived at, then crossed out & forwarded to where I do live. I tried to contact them to resolve this & got no where. I have since received more letters, the latest -/-/2016. I called I.C. Systems on -/-/- AGAIN, spoke to -. She informed me I needed to call -, which I did. I spoke to - at -, he looked up the account & verified that neither my ID, social security nor my address matched what they had & felt that I.C. Systems is sending this to the incorrect party. He instructed me to call I.C. Systems back & relay this info & tell them they need to stop contacting me since they are not doing their job correctly and if not I should file a complaint against them. Approx. -., I called I.C. Systems back & spoke to -. He was very adamant about not wanting to hear my explanation & said it was out of their hands, that - was handling it. I told him that was false, I just got off the phone with them & would like them to stop sending these & he preceded to hang up on me.
I.C. System, Inc. customer in Ohio
Dec 13, 2016
* Source: CFPB Complaint Database
I.C. System, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.icsystem.com/ |
Phone | 800-443-4123 |
Address | P.O. Box 64378 St. Paul MN 55164 |
I.C. System, Inc. | |
I.C. System, Inc. |
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