Bank of America Credit Card Complaint

Customer service / Customer relations

Bank of America Credit card department,

Customer service / Customer relations Alaska

On -/-/2016 I submitted an online payment of $7000.00 to Bank of America. Bank of America took $70000.00 out of my bank accounts. I have tried since -/-/- to get a refund but to no avail. I spoke to - - at claims to try and resolve the issue only to be told they have to wait 10 business days to refund my money. He informed me that on -/-/2016 that they would refund the money to - the account. A letter from my bank stating that was an incorrect payment did not expedite the refund.

Bank of America customer in Alaska
Dec 13, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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