Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Florida

My bank is Wells Fargo. On -/-/-, I made a -/-/- mortgage payment by bill pay of $3000.00. I did this without knowing that my wife set up automatic withdrawals for the mortgage payment. The payment posted and as a result the -/-/- mortgage was paid. The following day, Wells Fargo withdrew -/-/- payment of $3800.00, thus putting my checking account $2800.00 in the red. After repeated calls and internal transfers, the Wells Fargo claimed it could not replace the funds or reverse the transactions because they ( people - were not allowed to intervene. As of this writing, my account remains in arrears. I am told it could take another 4 days to resolve, but in the mean time, I am unable to access cash, and other automatic payments are being kicked back thus resulting in further fees and aggravation. Wells Fargo is the worst bank in the world!