First National Bank of Omaha Credit card department,
I used my First Bankcard credit card to purchase $50.00 commissary voucher to a prison inmate. My credit card has charged my account $15.00 as a cash advance transaction. I requested to the customer representative -, then to the supervisor - that the $15.00 fee be waived because I did not consider the transaction to be a " cash advance ''. My request for the fee " one-time '' to be waived was denied.
First National Bank of Omaha customer in Georgia
Dec 07, 2016
* Source: CFPB Complaint Database
First National Bank of Omaha response to complaint:
Closed with explanation
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