Amex Credit card department,
All Previous fees had been paid. The only pending amount on the account was for " membership '' fee of $95.00. Against better my judgment I paid the fee and cancelled the card on -/-/2016. I spoke with a supervisor at -. The remaining fees are the $36.00 late fees for untimely payment of the membership fee. The card was not used during this time. I requested they wave the late fees as I have paid the membership, but to no avail. I have not and will not use their services. I no longer have the card I shredded it. The account is a AM- Green Card ending - In addition my - rewards point were forfeited.
Amex customer in Nevada
Dec 06, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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