Bank of America Credit card department,
Advertising and marketing California
I applied for a Bank of America - card while purchasing airfare with -. I was told that if my credit score was high enough I would be approved immediately and the benefits would apply immediately. The fact that there was a high annual fee was not noted unless you clicked on another link that I was told was there but I did not see. My credit score is around - but I was not approved for the card so I did not receive the benefits. Then weeks later I was approved and given the $75.00 fee. I complained but they refused to subtract the fee and cancel the card.
Bank of America customer in California
Dec 04, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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