Dovenmuehle Mortgage Inc. Mortgage Complaint

Dovenmuehle Mortgage Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

I closed on a land loan through the - ( - ) in -. They have contracted through Dovenmuehle Mortgage Inc. for loan servicing. To say that Dovenmuehle Mortgage Inc. is inept would be giving them too much credit. To date I have been unable to access my account through their website -.com and repeated attempts ( over 30 phone calls and representatives ) have been unable to provide any resolution. I have already exhausted every level of their Tier support system and have had over 10 phone calls either disconnected or outright hung up on me. I sense there is some type of fraud being conducted because they refuse to give me access to my loan balance, escrow and payment information.