Synchrony Financial Credit card department,
I had an account with Walmart. The account was sold to - and then again to - -. I have paid this account in full to - - and Walmart will not remove/update this information with the credit bureaus. They are telling me that - - has to report it when in fact they ca n't report a payment that they never reported delinquent. The person reporting the delinquency has to report the payment.
Synchrony Financial customer in New Jersey
Dec 01, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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