Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Late fee New York

I have a problem with a late charge. my due date was - 2016.could not make payment online. I made my payment late - - over the phone with customer service. She waive the late charge because I was never late. But because the statement was generated in - I made payment of my regular payment. Since - I have called and customer service service would waived the late fee. I was given a min payment and pay that payment on time. But get a statement eve ever month even after calling and given a min payment.


iT SEEMS TO ME EVERYTIME I WAS TOLD THEY TOOK THE LATE CHARGE OFF IT WAS PUT BACK ON BECAUSE THE STATEMENT DID NOT REFLECT WHAT WAS TOLD TO ME OVER THE PHONE. SO MY MIN PAYMENT IS HIGHER THEN IT SHOULD BE AND BARCLAY WO N'T FI- THE PROBLEM I WAS LATE ONCE ' DUE TO THEIR WEBSITE. BARCLAY IS NOT TAKING OFF THE THE LATE CHARGE AND NOT CREDITING THE STATEMENT CORRECTLY. THIS HAS TO LOOK INTO FOR FRAUD