American Southwest Mortgage Corporation Mortgage Complaint

American Southwest Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Missouri

I am writing this letter about mistreatment by American Southwest Mortgage and I contacted them for assistance with my mortgage payments and the loan being serviced by - Mortgage - and dealing with - - - Loss Mitigation Specialist and she advised that American Southwest Mortgage will only consider extend the terms and I asked for other options and she said a person by the name of - - with - - Mortgage spoke with the CEO and he agreed with the decision and I called - and called the CEO spoke with - and she advised that the - does not speak to customer and I stress to her how important it is for me not to have any late and now they are reporting on my credit the -/-/2016 late and due that my job could be in jeopardy and I made a principal and interest payment and I asked - over and over about my credit and now I could lose my job due to that late and also my house because they would not even consider any of the options and the reason I am having problems, please look into how they treat there customers when it comes to seeking help to keep your home