American Southwest Mortgage Corporation Issue Resolution

Resources for resolving common issues with American Southwest Mortgage Corporation products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to American Southwest Mortgage Corporation and work to get a response. After your complaint is forwarded, American Southwest Mortgage Corporation has 15 days to respond to you and the CFPB. American Southwest Mortgage Corporation is expected to close all but the most complicated complaints within 60 days.

Submit a complaint Help Center


New American Southwest Mortgage Corporation Consumer Complaints


American Southwest Mortgage Corporation Mortgage loan modification,collection,foreclosure

November 29, 2016 - I am writing this letter about mistreatment by American Southwest Mortgage and I contacted them for assistance with my mortgage payments and the loan being serviced by - Mortgage - and dealing with - - - Loss Mitigation Specialist and she advised that American Southwest Mortgage will only consider extend the terms and I asked for other options and she said a person by the name of - - with - - Mortgage spoke with the CEO and he agreed with the decision and I called - and called the CEO spoke with - and she advised that the - does not speak to customer and I stre...

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American Southwest Mortgage Corporation Mortgage application, originator, mortgage broker

May 5, 2016 - This is a follow up to Case # -. I have been in my home for 18 months. On - -, - the current servicer of my mortgage ran an escrow analysis that resulted in my monthly mortgage payment increasing from $1400.00 to $2600.00. This was reportedly the result of the - property taxes being grossly underestimated in the payment schedule presented to me. I have a 30-year conventional loan with a fixed interest rate. The new payment of $2600.00 is being imposed over 18 months in order to reimburse the - Escrow shortage and to make the - Escrow balance current. My finances will...

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American Southwest Mortgage Corporation Mortgage application, originator, mortgage broker

May 11, 2015 - Complainant was referred by a web lending service to First South Mortgage in -, T-. -/-/2015. Complainant was contacted by said lender and conveyed intentions to secure a refi cash out loan on a Texas rental property and use for the down on a new - loan for a winter home In - -, T-. Loan officer assured me she could handle both loans by -/-/2015. Complainant entered into due diligence with loan agent. Loan agent misrepresented capacity and failed to close on dates promised, Complainant incurred - extensions and addition expense due to lender malpractice. Lender upon ...

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