Bank of America Credit card department,
In -/-/2016, I made an online request to redeem - reward points for cash. The amount came to $91.00. Approximately - months later, I had not received a check. I called customer service to inquire. I was told by them that a check was mailed. I never received it. They then said another check would be issued. As of -/-/2016 I still had not received anything. I called customer service again and was told that another check would be issued. As of today, -/-/2016, nothing has been sent. I 'm tired of the run around and want the $91.00 sent to me in the form of a check to my home address.
Bank of America customer in Missouri
Nov 27, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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