Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Customer service / Customer relations North Carolina

I received a credit alert from my monitoring company on -/-/2016. According to -, Care Credit reported my account to the Credit Bureau after a purchase that put my card 200+ dollars over the limit. I was never notified by Care Credit that I was over the limit. I seldom use the card, and have never been late or defaulted on a payment. I do take advantage of the promotional period, however my account is always paid before the promotional period ends. As a result of Care Credit reporting the account to the bureau, my credit score may be negatively affected when I actually never defaulted not was late on a payment. Today, I made a - dollars payment to bring the account under the limit, and once the remainder is paid using the promotional period, I will never use this card again. I was poorly treated and lied to by - customer reps and a manager from a call center that appeared to be in -. They were quick to report the over limit but refused to help me resolve the situation.