Barclays PLC Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Barclays PLC Bank account or service department,

Other bank product/service Using a debit or ATM card New Jersey

I 've been working with Barclays Credit Cards regarding Identity fraud that I have been a victim of. I have supplied them with information from the Federal Government, Federal Trade Commission, Consumer Financial Protection Bureau, United States Department of Justice, as well as my local police report. All parties agree that I was the victim of aggravated identity fraud and I was told by a fraud supervisor named - after a multi-month investigation that I 'd be receiving a check in the mail regarding my credit balance. Several days later, a fraud investigator called asking more questions, this investigator named - spoke with me and said he 'd issue refunds after he verified the police report. When I checked my account this morning, I was stuck with the bill for every single charge. This needs be addressed as I 'm now pursuing legal advice to move forward with a lawsuit if this is n't corrected ASAP.

Barclays PLC customer in New Jersey
Nov 24, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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