Synchrony Financial Credit card department,
I called Synchrony Bank regarding my - account that is pasted due - past due representative who never gave me his ID told me my account has been charged off when I requested to speak with a manager the call was transferred a co worker named - who pretended to be a manager and refused to give the name of the first Rep and when I asked for his manager h ended the call In addition I have lost of income protection insurance which was not applied to the past due account
Synchrony Financial customer in New Jersey
Nov 23, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with monetary relief
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