JPMorgan Chase & Co. Credit card department,
Chase bank for - card charged me late fees due to me not paying them before -. I never had a problem paying them via over the phone with their automative phone service. They just recently started charging me late fees. I told them that I am on - time. They told me they did n't care and charged me anyway. They went up on my interest rate every month except for - and - and -.
JPMorgan Chase & Co. customer in California
Nov 23, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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