Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

This is the letter I wrote to SLS ( Specialized Loan Servicing ). I have called and spoke with various people for hours, had difficulty understanding the increase in my mortgage, was not provided with a clear explanation. They do not allow for call backs to me during work so I have to hold. They finally told me it would take them 6 weeks to get an explanation to me for why my monthly due has increased all of a sudden by $200.00 ( almost exactly ) a month. See below - - - - - - - - - Dear whomever it may concern at SLS, I have contacted - representatives in Customer Care this week by phone ( week ending -/-/2016 ). There has been an increase in my monthly statement balance beginning -/-/2016 of $200.00. I was originally paying $720.00 and the -/-/2016 statement showed a " Total Amount Due '' of $920.00.


-/-/2016 statement, the Escrow Amount Due was $270.00, a $200.00 increase per month. I want to know what is the reason behind such a high increase per month. Is it an increase in property value, property taxes, insurance, and if any of the above, why? I believe I have a right to an explanation and a right to see the breakdown information supporting this $200.00 increase per month. ** Please advise immediately. ** I have a right to a clear explanation and do not wish to be charged this amount for the - -, 2016 statement, unless I receive a comprehensive explanation. Other relevant information : my loan servicer changed and my loan was transferred to Specialized Loan Servicing ( SLS ) from - - - ( - ) in - 2016. My Escrow Amount Due for -/-/2016 was $190.00 when my loan was first transferred, my Escrow Amount due for -/-/2016 ( the next month ) was $71.00, and my Escrow Amount due for -/-/2016 was $270.00. Thank you.