Bank of America Credit Card Complaint

Bank of America Credit card department,

Billing disputes Delaware

I wished to try - product so I used my master card and charged $6.00 and received a small jar of anti-wrinkle cream instead of lash cream. There was no contact info on anything. On -/-/16 I received an e-invoice from - stating I owed them $86.00. I immediately called Bank of America Mastercard and asked if a charge from - was on my bill, the person said no. I explained the situation and was told I could not stop the charge but once the charge was made I could dispute it. - charged my account twice for a product I did not want. I call the Bank and asked that no charges be put on my account for 3 months and was told by - of Arkansas that he could not block the card and to just dispute the charges. I called back and got - from Virginia who cancelled the cards and sent me a new card. I complained to the Bank and at first they took the charges off but after receiving a letter from -, see attachment who said they have a tracking number for the package the Bank put the charge back in the amount of $170.00. Why would I want t pay $86.00 for product that normally costs $34.00, see attachment. - might have a tracking number but I never singed anything and did not get the merchandise. Therefore I can not return it.