Citibank Credit Card Complaint

Advertising and marketing

Citibank Credit card department,

Advertising and marketing California

I have a Home Depot Credit Card ( issued by Citibank ) and I had used it to purchase items on promotion ( 6 months no interest ) on -/-/2016. I was promised that no interest would be charged if I pay in full by due date - -/-/2106 ). I have paid the transaction amounts for each month in full since then. For the month of - the total transaction I had was $11.00 which I paid prior to the due date. However, Ciitibank is charging me a $25.00 fee since I did not pay the minimum payment of $25.00. I do not agree to the minimum amount that Citibank is asking to pay as it would mean that the 6 months no payment no interest is not what was promised to me.

Citibank customer in California
Nov 18, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more