Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt
ERC Debt collection department,
Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt New York
Once - -, 2016, When I received notice that a - - bill was in collections. I immediately called the agency to verify this account. I provide my full name, address, and social security number and the representative was not able to locate an account with the information I provided. She informed to send and email to -- with a snapshot of the account on my credit report. I also included a validation request to show proof that I owe - - - for the amount of -. I did not get a response to my email and I called once again to be told the same information.
ERC customer in New York
Nov 16, 2016
* Source: CFPB Complaint Database
ERC response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://pay.ercbpo.com/app/default.aspx |
Phone | (800) 861-9730 |
[email protected] | |
Address | 8014 Bayberry Rd Jacksonville FL 32256 |
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