U.S. Bancorp Credit Card Complaint

Advertising and marketing

U.S. Bancorp Credit card department,

Advertising and marketing Connecticut

Well I 'm a - with limited credit history. I work and receive public assistance. So I want to build credit because I 'm - with limited credit because I went though a rough period in my life from age --. So I went to Peoples united banks website and saw that they offer a credit card to college students with limited credit history. So I applied and was rejected so I called -/-/2016 to ask why was i rejected. The Person on the other end told me i was rejected for limited credit history. After arguing I asked to speak with the manager. The manager told me i was denied for limited credit history then it was because i have n't had a line of credit since 2012 so he said it had to be recent credit history then he told me that they could falsely advertise because they had hidden terms i could net see on the website when I applied for the card ( meaning it was n't available in the fine print ) so I ask can I speak with his manager and i was put on hold where I hung up. The last thing He said that he was going to put in a complaint. So I hung up because my father works for - call center he told me that they put angry customers on hold and tell them things to get them off the phone ( like saying he was going to put in a complaint about false advertising ).

U.S. Bancorp customer in Connecticut
Nov 16, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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