Capital One Credit Card Complaint

Capital One Credit card department,

North Carolina

I have paid money every month $100.00 or $210.00 every month for 3+ years on time to be applied to the principal. I work - jobs, care for - children and had the payments on auto pay, I finally checked my balance and realized that the balance had not really gone down. Plus I was being charged this superfluous " membership fee '' of $3.00 each month, unbeknownst, unauthorized, and unwanted. I sent a letter requesting immediate credit for payments on the principal and refund of the membership fee to be either refunded or applied to principal balance. This is Capitol One " credit card '' and I took it out of my wallet as they fraudulently charged me fees and misappropriated funds that were to go to the principal balance.