JPMorgan Chase & Co. Credit Card Complaint

Billing disputes

JPMorgan Chase & Co. Credit card department,

Billing disputes Connecticut

I purchased - dog beds from -. They both had tears in tem. I contacted the merchant and they sent me a return label to send these - dogs beds back to them. I sent the - dog bed covers back to them with the return receipt. They advised that they received a " blue cushion ''. Both dog beds were in the box. My credit card ompany is not helping me at all. They are taking the word of -. I have contacted -, - and the dept of consumer protection. This is very upsetting.

JPMorgan Chase & Co. customer in Connecticut
Nov 15, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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