Citibank Credit Card Complaint

Payoff process

Citibank Credit card department,

Payoff process Texas

I called in to make a payment on my credit card and used the option to pay the entire balance due. This was on - - and my bill was due - -. I received a bill in the mail on - - saying that I owed interest of $2.00. How can i owe interest if I paid the entire balanxe due? When I called in they told me that the statement closing date and the due date were different and I was charged interest based on the statement closing date. They said it was my fault and when I asked if I would be charged interest again in - I was told yes.

Citibank customer in Texas
Nov 13, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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