Capital One Credit Card Complaint

Capital One Credit card department,

APR or interest rate Illinois

I currently have - credit cards with CapitalOne. All - cards have a very high interest rate. In the last 12 months I came upon very difficult financial hardship due to extreme health concerns. I have been out of work and only able to keep up with my minimum monthly payments on these - cards. On each card my balance has grown due to my inability to make more than the minimum payment. Now that I am getting better I called CapitalOne to try to get some debt forgiveness on the accrued interest charges. They refused, only offering $50.00 on each account, for a total of $250.00. I have roughly $8000.00 in accrued interest. I explained I do not want 'discounted ' monthly payments, as I have never missed a payment and will be able to begin making higher monthly payments towards my balance when the new year starts, because I will be back to work. They did not care, and have no interest in relieving any of the accrued debt. They also would not lower my interest on any of the cards. I have several other credit cards from other banks and they were much more cooperative with interest forgiveness as well as lowering my interest rate. I am extremely disappointed with their lending practices, and for the $33000.00 balance, some of which is healthcare costs, can not believe I owe $8000.00 in interest in 18 months, after 0 % introductory periods.