Equifax Credit Reporting Complaint

Unable to get credit report/credit score problem getting my free annual report

Equifax Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report California

-/-/2016 Equifax apparently has some incorrect information about my identity in their files. They refuse to supply me with my free credit report, so I can not even begin to look for problems myself. They have failed to make a good faith effort to correct their error. I first encountered the problem when trying to create a My Social Security acct. online. I was blocked when the system could not identify me. Social Security told me that - of the credit reporting companies was used to identify me and may contain incorrect information about me, and recommended that I get my credit reports. When I tried to do that, Equifax blocked my request saying that they were not able to " match your records ''. I have spent hours on the phone and online trying to get Equifax to fix whatever the problem is. They first told me to file a dispute online, but when I tried to do so their system blocked me again. On the phone they tried to tell me that the problem was my middle initial. They filed a dispute and I have received a letter - Equifax conf. # - - saying


to anyone who could help ( the Customer Representative is a phone bank in the - and they do not have adequate access to my records. It is abundantly evident that their job is to make me go away. In the past I have had my identity stolen twice, my address changed online without my knowledge, my credit card used fraudulently, etc., so this is a very urgent problem. Amazingly, this is causing Social Security to block me. I am nearing the age when I will file for - and Social Security benefits, so this is no trivial matter. Please help. My request to you is : 1 ) - Equifax to fix this problem 2 ) - Equifax to provide me with a full and complete explanation of the error, the origin of the error, and what they have done to fix it. 3 ) Force Equifax to completely investigate my credit information and determine what damage to my credit has been done. 4 ) Force Equifax to contact Social Security - to correct all errors regarding my identity and place an explanation of this event in my Social Security file. 5 ) Force Equifax to give me the required free credit report. 6 ) Force Equifax to extend the - alert on my credit files ( I currently have another year or - on a - alert caused by the events noted above. ) Thank you sincerely, - ( aka. - to Equifax -

Equifax customer in California
Nov 10, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with non-monetary relief

Consumer disputes how Equifax handled their complaint

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