Barclays PLC Credit Card Complaint

Rewards

Barclays PLC Credit card department,

Rewards Oregon

I signed up for and met the use requirements for a Frontier credit card with a bonus of - miles. Barclay, the credit card company involved, sent a statement verifying I had met the purchases amount and was now eligible for the mileage. Multiple emails and phone calls have resulted in nothing but wasted time and frustration and the cost of multiple flights to care for my mother during her - illness that would have been covered by the mileage if I had received it. I also contacted Barclay for help and they were only able to confirm my eligibility and refer me back to Frontier

Barclays PLC customer in Oregon
Nov 11, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

Consumer disputes how Barclays PLC handled their complaint

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