Specialized Loan Servicing LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Specialized Loan Servicing LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Maryland

SLS - - - - - -, ( Ph - - - ) ( Ph - - -, Fax - - - - ) LOAN # - LOAN # - Dear SLS, Teller ID # - I HAVE RECEIVED YOUR LETTERS OF -/-/16 AND -/-/16. Let me recap my situation and correct me if I am wrong or if your co has changed the terms of my original loan with -, contrary to what I was assured, like there would be NO CHANGES, etc. to the original Loan once sold to SLS. ( sic ). I had an original loan and it was written that upon reaching 80 % ( LTV ) of property value of $340000.00 ( $270000.00 ), PMI will be cancelled, upon written request or automatically at 78 % ( $260000.00 ).


being on file. Some misguided representative erroneously stated that I was delinquent on my loan. This is a blatant mistruth ans SLANDER of my good name as I have never been late on my payments. They said then that they can not disprove that I was delinquent!! Such stalling, delaying tactics, misrepresentation, embellishments! Why? It is undue harassment, causing pain and suffering and wasting of my valuable time whilst my money is still being collected for PMI which should have been stopped once my balance reached $270.00, -. I was never aware that a new appraisal had to be done. That was not my understanding, unless I wanted to claim higher value of my property to stop PMI earlier. In your most recent letter you sneaked a table on the back page stating that LTV must be 80 % or less based on original value. CONDITION MET. However, in the next column, " Based on Current Value LTV ratio must be 80 % or less if 5 years or more have elapsed since the origination Date of Mortgage or 75 % or less if 2 or more years, but less than 5 years have elapsed since the Origination Date of the Mortgage. '' THIS PARAGRAPH DOES NOT APPLY TO MY LOAN!! THERE WAS NEVER A NEED FOR APPRAISAL OR BPO. Why are all these new conditions being brought up for a straight forward mortgage? Or Did - give me false information or promise? I hope this matter can be resolved IMMEDIATELY to prevent me from losing further time and money and lessening my undue pain and suffering from harassment, misrepresentation. Thank you. I shall be faxing this letter to you today and send hard copies to you as well as - - and Consumer Financial Protection Bureau. - - -/-/16.

Specialized Loan Servicing LLC customer in Maryland
Nov 08, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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