USAA Savings Credit Card Complaint

Closing/Cancelling account

USAA Savings Credit card department,

Closing/Cancelling account Florida

USAA representative kept telling me that an interest charge is not a finance charge. Based on this, and other misleading statements, I decided to cancel the card. It took me almost 30 minutes, and verbal abuse in order to cancel the card. I am a veteran

USAA Savings customer in Florida
Nov 04, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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