NetSpend Corporation, a TSYS Company Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

NetSpend Corporation, a TSYS Company Bank account or service department,

Other bank product/service Account opening, closing, or management New York

I am an attorney with a law practice in -. I am familiar with fraudulent offers, etc. Recently I found out through my CPA office that someone fraudulently filed an federal income tax return for 2015 to claim my refund. Fortunately the IRS picked up on this and with their help, today over the phone the fraudulent return was denied. About two weeks ago, I also received what appears to be a fraudulent offer from netSpend, -, T- -. They sent me, without my applying, a debit - card in my name with instructions on how to activate it and to have money placed in it directly from my employer. I am hopeful I can attach a copy of the flyer to this complaint. If not, I would like to send it to you at some point. My wife and I both checked online and found numerous complaints about - 's bad business practices. There was even an instance where the owner of a card that was not activated, was charged fees on his card and it was reported to a credit bureau that he had an outstanding debt to the netSpend. I tried calling their customer service number and could not speak with a live person. They only wanted my social security number or the card card account activated, both of which I refused. I want this card account terminated so that no charges or fees can ever be placed on it.

NetSpend Corporation, a TSYS Company customer in New York
Nov 02, 2016

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Consumer disputes how NetSpend Corporation, a TSYS Company handled their complaint

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