Wells Fargo & Company Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

Wells Fargo & Company Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker California

I applied for a Home Equity Loan from Wells Fargo. The loan was to pay for my Mother 's care for -. I was the trustee for the property ( Mom 's house ), and there was about $900000.00 in equity in the home. After several conversations and quite a bit of paperwork Wells Fargo told me the loan should be no problem, I had passed the first application and the rest of the process would more or less be a formality. Then out of the blue they sent me a note that I was not getting the loan for two reasons, one of which was that they " did n't offer that type of credit ''. Huh?

Wells Fargo & Company customer in California
Oct 31, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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