First National Collection Bureau, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

First National Collection Bureau, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Texas

Company claims i owe money for returning new phones within the allowed return time. I returned them the day after i received them and let the company know i was returning them. I was told there would not be any charges or fees for returning them within the proper return time. The limit was within 14 days. I was within that time because i returned them the next day. I talked to a number of people and told me everything was ok. Later i get a bill for -. I would definitely pay it but i feel the company is not holding up to their return policy. I am very disappointed with them.

First National Collection Bureau, Inc. customer in Texas
Nov 01, 2016

* Source: CFPB Complaint Database

First National Collection Bureau, Inc. response to complaint:
Closed with explanation

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Contact First National Collection Bureau, Inc.

http://www.fncbinc.com/
800.824.6191
 610 Waltham Way
McCarran NV 89434

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