Citibank Mortgage Complaint

Other mortgage Application, originator, mortgage broker

Citibank Mortgage department,

Other mortgage Application, originator, mortgage broker New York

My credit report showed a tradeline for " Citifinancial Mortgage ''. I also received a IRS tax form with the same mortgage name/info on it. I never had a mortgage with this company. I contacted them and was told that the account number I was reading them did not exist and it was not even the format of their account numbers and therefore could not be theirs.


I sent a letter along with copies of my credit report and the tax form to the address on the tax form. I did not receive a response. I also sent a letter to a local law firm I was told are lawyers for Citifinancial, -. They also ignored me. The questions below such as the ones below, " which part of process '' etc. do not have proper answers because they do n't have options for accounts that are mistakes/result of ID theft.

Citibank customer in New York
Oct 30, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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