Citibank Mortgage department,
Other mortgage Application, originator, mortgage broker New York
My credit report showed a tradeline for " Citifinancial Mortgage ''. I also received a IRS tax form with the same mortgage name/info on it. I never had a mortgage with this company. I contacted them and was told that the account number I was reading them did not exist and it was not even the format of their account numbers and therefore could not be theirs.
I sent a letter along with copies of my credit report and the tax form to the address on the tax form. I did not receive a response. I also sent a letter to a local law firm I was told are lawyers for Citifinancial, -. They also ignored me. The questions below such as the ones below, " which part of process '' etc. do not have proper answers because they do n't have options for accounts that are mistakes/result of ID theft.
Citibank customer in New York
Oct 30, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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