Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Rewards Georgia

On - -, 2016, I took a flight from - to - on Frontier Airlines. On the flight, I was offered a credit card application for Frontier Airlines. If approved, I would receive - air miles and - bonus miles after I paid the - annual fee and made a purchase with my credit card. I received my card from Barclays Bank. The account open date was - -, 2016. On my statement from - -, 2016 to - -, 2016, I paid the annual fee of $69.00 and made purchases of $140.00. I made a call to Frontier Airlines on - -, 2016 to find out why I had not received the - miles. They said I would have to call Barclays Bank, which I did. I talked to a - on - -, 2016, a woman on - -, 2016 ( I could n't understand her name ) and - on - -, 2016. I was given a case number of -. I was told that I had been given a temporary frequent flyer number


I called on - - and talked to - and I was told that it should be corrected by Friday, - -. I called on - - and told - that I wanted to talk to a supervisor about this and he put me on hold and never came back. I called back and got a representative that I could not understand. I asked to talk to a supervisor, she put me on hold and after five minutes on hold, I hung up.