NetSpend Corporation, a TSYS Company Bank Account Or Service Complaint

NetSpend Corporation, a TSYS Company Bank account or service department,

Other bank product/service Using a debit or ATM card California

I have prepaid visa card Netspend account. I 've had this account over a year with no issues. I get my paycheck direct deposited to it.within 2 hours of the last direct deposit there was a $300.00 physical atm withdrawal taken from my account in a location very far from me. and another transaction in the same amount in what appears to be -. I filed a dispute claim right away and was told their investigation would take 10 days. it has now been ten days. I contacted them and was told I would get an update in 3 days. they still have not credited my account and I am acquiring late fees and facing shut off notices. this was - of my paycheck and I am at a loss with no money to survive on and no information that this is getting resolved.