Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Late fee California

I noticed on my statement that I had been assessed a late payment fee. I had paid the payment on the - of - ( the due date ). I called the company to resolve the matter and was told that if I had not paid the payment by - it would be considered late. I also was notified on the phone call that I had been late 30 days twice on this account but they could not tell me when. Specifically asked me to go back through my statements. I got this CC at a time when I was really attempting to get my credit better. I really do n't think I have been 30 days late on any credit card since 2010. I sometimes make - payments a month on this card ( Barclays Card ) I just think it is reprehensible that a bank can charge a late fee because you paid the payment on the agreed payment date but just not the correct time. I think I also noticed my APR increased as well. Plus I have over - - points and I have not received my - rewards cards ( I 'm entitled to - as - - card ).