USAA Savings Credit card department,
Closing/Cancelling account Florida
I had an existing Master Card issued by USAA bank. Without any notice it was changed to a Visa card. They advised this was a " business decision ''. I currently have another visa card. I advised them I wished to close my account and was advised this could negatively impact my credit score by as much as - points. This is wrong for USAA bank to do this and worse that my credit score would be impacted by cancelling a duplicitous card.
USAA Savings customer in Florida
Oct 17, 2016
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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