Experian Credit Reporting Complaint

Credit reporting company's investigation inadequate help over the phone

Experian Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone Illinois

Today I was forced to purchase a report from experian in order to be able to dispute some accounts on my report. after obtaining the report that came with no number, I called the phone number on the report. after almost 20 minutes on hold, I was able to speak to a live person and was told that dispute department has shorter hours and I have to call back on Monday. The accounts being disputed has been removed from other reporting agencies, so far Experian refusing to remove them, based on dispute I submitted 4 months ago.

Experian customer in Illinois
Oct 15, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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