Bank of America Credit Card Complaint

Bank of America Credit card department,

Billing disputes New Jersey

On one night of my stay at the - this - ( Friday, - - ) I took my friends to -. The bill of $3300.00 I put on my Visa, which I handed to the staff, along with my license, to take and charge. I signed for the $3300.00 and went on my way. However, I noticed after I got home the following week that there was a separate charge for $630.00 on my visa, a charge that I did n't authorize. Visa sent me copies of both receipts, which to my surprise were both signed. The signature on the $630.00 is not my signature. Visa is refusing to credit me because - had a copy of my license, which I readily admit I handed over to pay the $3300.00. I want the $630.00 refunded to my Visa. Visa says there is nothing they can do because its a " he said, she said '' situation. I contacted the merchant and they also refuse to refund the fraudulent charge. Visa is supposed to protect its customers from fraud.