Barclays PLC Credit Card Complaint

Credit card protection / Debt protection

Barclays PLC Credit card department,

Credit card protection / Debt protection California

I was recently informed by my credit card company that a merchant I visited had a security breach and as a result, the credit card company would be issuing a new credit card for me to protect my account. However, when I requested the name of the merchant with the security breach, I was informed that information was private and could not be disclosed to me. As a consumer, I find it shocking that I am not allowed to know which merchant had a security breach and potentially exposed me to further security concerns though my credit card company is allowed to know. Thank you for your assistance.

Barclays PLC customer in California
Oct 13, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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