Bank of America Credit Card Complaint

Bank of America Credit card department,

Credit card protection / Debt protection California

Bank of America needs to hold me harmless as their client. On -/-/2016 at approximately - PST - - from BofA fraud dept. contacted me to state that I was a victim of an employment SCAM & the fraudulent company - - ( - - - ) frauded me by stating they hired me as a Purchase Agent/Manager and I would be fronted money ( $15000.00. & $12000.00. on - ) to my Personal BofA Visa card from the Company Checking account that my name was added. The Money ( $ - ) was fronted to my personal VISA until I received my corporate Charge card in 2 weeks. In the meantime, in order to make purchases for my job the Company would make Payment on my Visa of $ - & $ - on -. The payment was called into BofA Visa with Account # & Routing # via instruction from -. Per BofA Visa, the $ - & $ - payment was PENDING CLEARANCE by BofA and credit would be released when cleared. After a couple days BofA cleared the payments and made the $ - & $ - as available on my Visa card. After that I


a Purchasing Manager by -. Once again I was to use the funds from payments of $ - total by - on my personal VISA until I received my - Corporate Charge card in 2 weeks. I purchased the $ - of gift cards with the understanding that BofA had cleared those payments, I was told by my Manager at - ... '' good Job ''. I will give you another order after we make more payments to your Visa, stay tuned. I trusted Bank of America as their customer that the - payments totaling $ - had cleared and that if there is any liability to be had it is with BofA or the issuing bank. On -/-/2016 - - of BofA Fraud dept. contacted me to state that my VISA account was frozen and account closed due to Fraudulent Payments and activity. I was to cease contact with - and contact the - credit bureaus and place a 7 year FRAUD ALERT on my credit reports, - of BofA instructed me to contact my local Police department in - CA and make a Police Report, then go to my local BofA Branch and change my password and PIN # 's for my BofA accounts. I did make an - Police report with Officer - Report ( - ) # - ) on -/-/2016. Bank of America 's - - said she knew this was alot to take in but continued to state that even though BofA cleared the payments to my VISA to allow me to make Purchases ... that the Payments were REVERSED and that I would be responsible for the $ - & $ - payments that were reversed from the - Account # and Routing # that BofA CLEARED. I trusted my Bank that they actually cleared the payments and BofA should not hold my liable when they CLEARED the Payments. - created additional stress by stating that if I had trouble paying this back I could talk to a DEBT MANAGEMENT - party non-profit Consumer Credit Counseling and they could give me guidance. I said to - at BofA. " how could I be liable when you just stated that that I was the victim of an elaborate employment SCAM ''? Bank of America should be helping me as I am a faithful LONG TIME Customer of theirs. I should be held harmless. I told - that I will be disputing the purchases of the $27000.00 because the purchases were made based on BofA Clearing the $ - & $ - payments. BofA should not have cleared the payments if they knew it was fraud. As a long time customer of Bank of America, I should be held harmless and not liable for the payments that BofA cleared. Once again BofA said to me that I was the victim. FYI, I have filed a report with - at the FTC on -/-/2016 Reference # -. This claim and dispute is under investigation by BofA, I need help to hold me harmless.