Bank of America Credit card department,
Credit line increase/decrease Illinois
I had a - co-branded card issued by FIA/Bank of America. - has decided to change card issuers but I wished to remain a FIA/Bank of America customer so when I called to ask if that was possible, the customer service rep told me to apply for a new BofA credit card, which I did. I ran into two problems. 1 ) I was sent the wrong type of card. I applied for the - card but got the - card instead and 2 ) My credit limit on my old FIA card was - ... but I got a letter saying that because BofA already had that level of credit exposure with me, my new account would be assigned a much lower credit limit ... .even though I was told my old - FIA card limit would be reassigned to my new BofA card since the - account was no longer a FIA/BofA liability.
Bank of America customer in Illinois
Oct 10, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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