U.S. Bancorp Credit Card Complaint

U.S. Bancorp Credit card department,

Rewards California

- - - - - - -, - - - -, 2016 Office of the Comptroller of the Currency - - - -, - - - -. - Consumer Financial Protection Bureau - - - - - - - - - - -, - - - -, - - - Office - Department - -, - - Office - - - - -- - CC : - Bank Executive Office - - - -, - - RE : Illegal - Bank Business Practices To Whom it May Concern : 1 ) In - 2016 - Bank refused to honor the advertised $120.00 Power Up checking bonus. In fact, on or about - -, 2016 representative - - falsely claimed that the consumer did not meet the requirements of the offer, despite evidence to the contrary. 2 ) The consumer applied for a - Bank business credit card on - -, 2016. In response, on - -, 2016 - at - Bank Cardmember Investigative Services closed without cause and seized the reward points from the consumer 's - existing - Bank credit cards and - credit


card issuer shall cancel a credit card without having first given the cardholder 30 days ' written notice of its intention to do so. 3 ) As of today, - Bank has neither acknowledged nor addressed the consumer 's - -, 2016 formal request to reopen the accounts and restore the associated points. - bank has demonstrated a pattern of malicious and unlawful behavior designed to fraudulently deprive the consumer of accumulated cash rewards. Thank you for your consideration of this consumer complaint. Sincerely, - - -