Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Delinquent account Virginia

As part of earlier settlement with - for In-App purchase, my - old daughter had used a game on my wife phone which was tied to - credit card. When we reached -, they said they would reverse the charges. Somehow the charges on - of credit card was not reversed. They continue to add financial charges and late fee. I informed my credit card company that these charge should not be there since I had spoken to -. They did not remove the charges and continued charging. From initial charge of $70.00 to $700.00 with late fee. They have reported it to credit bureau and spoiled my credit score. Now they have turned the debit over to collectors who are constantly calling. I have called - and unfortunately - will not talk with Credit card company. As a consumer I feel frustrated after wasting a lot of time.