Regions Financial Corporation Bank Account Or Service Complaint

Regions Financial Corporation Bank account or service department,

Checking account Making/receiving payments, sending money Florida

I have a checking account and see a monthly charge of $5.00 labeled Online Bill Pmt Billingfee. I do n't know who is doing the debit and when contacting the - with the Company ID I am referred to - then -. They claim I have been misdirected and I contact my bank again to no avail.