Bank of America Credit Card Complaint

Rewards

Bank of America Credit card department,

Rewards Illinois

I missed 3 monthly payments on my bank of america credit card. Just negligence on my part, i was switching checking accounts, and just did n't update my payment information, etc. Anyway, bank of america canceled my credit card account because of it, without notifying me, and in the process deleted - rewards points ( cash value of USD $1500.00 ) I had spent - dollars a year on this credit card every year since 2005. I had an outstanding balance of - dollars when this happened, and I paid it off down to - after they closed my account.

Bank of America customer in Illinois
Sep 28, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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