The Western Union Company Money Transfers Complaint

International money transfer Other transaction issues

The Western Union Company Money transfers department,

International money transfer Other transaction issues Oregon

-/-/16 Western Union - - Contacted WU for refund MANY times as this transfer was rejected by the Bank - -. Many times WU said this $ would b back in my account within 48 hours, but it has never been refunded. On the -, they asked for my bank deposit records from - - to present to be sent to -- so that they could confirm that I have not received the refund. Was told we would b contacted within 48 hours. No contact, no refund. Today, I just resent my bank deposit info and letter to -- and they sent back that this is registered as case # -

The Western Union Company customer in Oregon
Sep 28, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

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