Amex Credit Card Complaint

Advertising and marketing

Amex Credit card department,

Advertising and marketing Georgia

-/-/2016 I received an AmEx mailing offering an AmEx Premier Rewards card with a - point bonus after $ - spend. I was uncertain if I have ever had this card before so I called AmEx to confirm that I was eligible. After speaking to - different people it was determined that I was in fact eligible for the bonus. I was informed today that the bonus was declined.

Amex customer in Georgia
Sep 19, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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