FCI Lender Services Inc. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

FCI Lender Services Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

House is scheduled for foreclosure sale next month -/-/2016, attempts have been made to resolve the problems with the current Servicer " agent '' acting as an - entity called " - - - - - '' to avoid foreclosure but they simply refused to cooperate and follow Federal and State laws when a borrower is attempting to obtain alternative options to foreclosure. Since the Servicing Transfer from the prior Servicer, " FCI Lender Services , Inc. ( the current Servicer for - - - -, - - have never attempted to resolve the debt, make any attempts to evaluate for potential resolution, restructure or otherwise work with the homeowner and/or provide foreclosure alternative options. We have not been given the opportunity to be reviewed for the - program or other loss mitigation alternatives and without any " Reasonable Efforts '' from the Servicer or it 's assigned agent or the Investor 's in an attempt to provide us with viable options. Under - - - ( - of - Regulations ) - ( b ) ( - ), the servicer MUST properly evaluate loss mitigation applications by providing accurate information regarding loss mitigation options available to the borrower and ensuring that a timely review is made of said request/application. The procedures must also comply with - - -. The referral to foreclosure action has been made illegally based on violation of the - Program, Federal and State laws.

FCI Lender Services Inc. customer in Florida
Sep 18, 2016

* Source: CFPB Complaint Database

FCI Lender Services Inc. response to complaint:
Closed with explanation

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