Amex Credit Card Complaint

Other

Amex Credit card department,

Arizona

I have been trying to get a hold of someone at American Express in regards to my grandmother 's account she passed away in 2011, I keep getting offered a gift card for a $4.00 activation fee? All I want is for them to write off the card and close the account like the other card

Amex customer in Arizona
Sep 15, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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